Just wanted to give you a heads up on the great job Jerry and Kyle did at our Foxes Grove location. That building is totally different than our typical Rosewoods and much more of a challenge. Jerry went above and beyond on helping with issues with the TV’s that were not caused by SkyPath…. and Kyle was right there the whole way through. We put in some long hard days but everything was up and running late yesterday. It was a pleasure working alongside them and I learned a lot of information that hopefully I will be able to use in troubleshooting to avoid so many calls to you guys. Thanks so much for the great service.
Property Services Manager
Senior Living Services, Inc
St Louis, MO
The technicians from Skypath and their partners got right to work, and scheduled time to help us smooth out the signal, and shoot for the best picture quality possible. Their question was, “Why have the Taj Mahal, and not be able to enjoy it fully”? SkyPaths’ personnel could have said, “We installed your new system, it’s not our fault you need more work”! They never even entertained that idea, instead their comments were, “We would like to see the patient’s have the best picture possible”! They went right to work, went the extra mile, slowly and methodically went to every location and worked with us. They presented a plan of attack to fix each and every problem, be it new cabling, new amplifiers, and/or adjustment. One by one we got the problems resolved.
I am very impressed with SkyPath Satellite Systems, their professionalism, integrity, and dedication to their clients. To all the personnel at Skypath Satellite Systems, thank you for a job well done!
Joseph F. Paulowsky BESS/MT
Biomedical Engineering Supervisor
VA North Texas Health Care System
4500 S. Lancaster Rd.
Dallas, TX 75216